OpenCyber Academy
Rapid course · Lesson 13 · English
Course code: OCA-004Lesson 13: OCA-004-A013

The written phone line has a narrow question

Open, free learning for anyone who wants to protect people and technology. No account is required to read this text or its worked answers.

Lesson map

Lesson 13 published. Map, example, EX067.

flowchart TD
  W["Owner added the driver's phone in writing"] --> Q["Question: are addresses stored?"]
  Q --> F["That finding stands: no end date"]
  F --> C{"A wider use: copy the list, or open one customer?"}
  C -->|Yes| R["Stop. That use is not the written line"]

The addition authorised a question. It did not empty the phone into Sofia's pocket.

Logical drawing

written addition, after the owner spoke with the driver
    look at whether customer addresses are stored
finding already made
    delivery records sit on the phone with no end date
a new request
    copy the address list to Sofia's phone
    or open one named delivery
        |
        +-- the written line does not grow by convenience
        +-- a wider look waits for a new written line
        +-- no address is copied into this lesson

Learning outcomes

After this chapter, you should be able to:

  1. Keep the written addition tied to the storage question already answered.
  2. Refuse a copy of the address list onto a personal phone.
  3. Refuse a named customer's delivery without a new written line.

13.1 The page grew once, for one question

The driver's phone was outside the original scope. The owner added it in writing after speaking with the driver, so Sofia could see whether customer addresses were stored. She found that delivery records stay on the phone with no end date. That finding stands. A colleague now wants the address list copied to Sofia's phone "so the review can quote it", or wants one regular's deliveries opened. The written line does not say either of those. A personal phone is already outside the way she keeps review notes. A named delivery is an individual record. Sofia stops. A wider look would need a new written line from the owner. This lesson does not write that line, and it does not type an address.

13.2 Worked example

Lesson table; scroll horizontally to read all columns →

Request Relation to the written line Decision
Were addresses stored, and for how long? The question she was added to answer Already answered: stored, no end date
Copy the list onto her personal phone A new copy, off the shop Refuse
Open one named customer's deliveries An individual record Refuse until a new written line
"The owner spoke to the driver, so anything on the phone is in scope." A conversation is not the later line Refuse the expansion

Synthetic case. No street address is written out.

Errors and limits

Stopping the copy does not delete the phone's contents. Retention for those records is still the blank row in Chapter 8. This lesson does not fill it.

Apply

Worked answers

EX067. The storage finding stands. Refuse the personal-phone copy and the named delivery. A wider look needs a new written line, which this lesson does not add.