OpenCyber Academy
Rapid course · Lesson 12 · English
Course code: OCA-004Lesson 12: OCA-004-A012

A refused lookup does not expire

Open, free learning for anyone who wants to protect people and technology. No account is required to read this text or its worked answers.

Lesson map

Lesson 12 published. Map, example, EX066.

flowchart TD
  F["First request refused and logged"] --> S["A later request about the same lookup"]
  S --> R["Refuse again. Log this request"]
  R --> N["Do not open the record"]

The first refusal is evidence. It is not a permit for the second ask.

Logical drawing

signed page
    individual customer records are excluded
first request
    has a neighbour collected a prescription
    refused, written in the review log
a later week
    the same kind of ask returns
        |
        +-- the earlier line does not perform the lookup
        +-- "they asked me" is not a work reason on the page
        +-- no name is added to the log beyond the request itself

Learning outcomes

After this chapter, you should be able to:

  1. Treat a repeated lookup as a new request.
  2. Refuse it under the same exclusion.
  3. Log the new request without opening the record.

12.1 The log remembers the refusal. It does not grant the look.

Sofia declined to check whether a neighbour had collected a prescription, because a lookup without a work reason misuses access, and she wrote that request in the review log. The next week a colleague says the person asked again, so the check is now "for them". The signed page still excludes individual customer records. The first log line shows that she refused. It does not show that the page changed. Sofia refuses again and writes this request in the log the same day. She does not open the dispensing record, and she does not add a personal name the file does not contain.

12.2 Worked example

Lesson table; scroll horizontally to read all columns →

Reason offered the second time What the page says Decision
"We already discussed this neighbour." A refusal was logged The new ask is still a refusal
"They asked me to check." Contact and lookup are outside the page Refuse and log it
"Just say yes or no, not the medicine." A yes or no still uses the record Refuse
A work reason the owner adds in writing Not this lesson Do not invent the line

Synthetic case. The neighbour stays unnamed.

Errors and limits

Logging the request does not notify anyone outside the review. Whether a further report is needed is a separate judgment, and this chapter does not make it.

Apply

Worked answers

EX066. Refuse again and log this request. Do not open the record. The earlier refusal does not authorise the lookup.