Lesson map
Lesson 05 published. Map, example, EX021.
flowchart TD
N0["Learning outcomes"]
N1["5.1 Three alternatives"]
N2["5.2 Comparison"]
N3["5.3 Selection"]
N4["Synthesis"]
N0 --> N1 --> N2 --> N3 --> N4
N4 --> EX["Worked example"]
EX --> Q["Exercise EX021"]
Logical drawing
flowchart LR
N0["Learning outcomes"]
N1["5.1 Three alternatives"]
N2["5.2 Comparison"]
N3["5.3 Selection"]
N4["Synthesis"]
N0 --> N1 --> N2 --> N3 --> N4 --> Q["EX021"]
[Learning outcomes]
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v
[5.1 Three alternatives]
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v
[5.2 Comparison]
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v
[5.3 Selection]
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v
[Synthesis]
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v
[Worked example] --> [Exercise EX021]
Learning outcomes
You will (1) design alternative approaches to supplier oversight; (2) compare them on effectiveness, cost and burden; (3) select an approach for evaluation.
5.1 Three alternatives
Halbrook oversees three hundred suppliers using one long questionnaire for all. Daniel designs alternatives. The first keeps the questionnaire but adds follow-up interviews for key suppliers. The second introduces tiering: suppliers are classified by data access, criticality and connectivity, with deep reviews for high tiers relying on SOC 2 type two reports or ISO/IEC 27001:2022 certificates plus targeted questions, and light reviews for others. The third buys an external rating service. Each alternative must be judged against the same criteria, which the next section sets out.
5.2 Comparison
Daniel compares alternatives on criteria agreed with procurement and security: depth of assurance for critical suppliers, review time, burden on suppliers, cost and fit with regulatory expectations for outsourcing. The interview option adds depth but increases time. The rating service is fast but gives outside-in views that miss internal controls. Tiering concentrates effort where it matters and reuses existing assurance reports. He records scores and reasoning in a table that colleagues can challenge. Dr. Varga points out that a written score table also lets procurement see why the interview option lost despite its depth.
5.3 Selection
The committee selects tiering for a controlled evaluation before full rollout. Daniel notes that the rating service could complement tiering by flagging changes between reviews, and records it as a possible later addition. He also defines what success would mean: faster reviews without losing depth for critical suppliers. He learns that selecting an approach for evaluation, rather than declaring it the answer, keeps the organisation open to evidence and reduces the cost of being wrong. The success definition is set before the trial so the results cannot be reinterpreted afterwards to favour tiering.
Worked example
Daniel designs three supplier oversight alternatives, compares them on five criteria and selects tiering for evaluation.
Synthetic case. Alternatives and scores are synthetic; SOC 2 and ISO/IEC 27001:2022 are real.
Errors and limits
Criteria weights are subjective. Rating services vary in quality.
Exercises
- EX021 — Current approach. How does Halbrook currently oversee suppliers?
Show marking criteria
Rubric: 3 = one long questionnaire for all three hundred;; 2 = questionnaire;; 1 = vague;; 0 = none. - EX022 — Tiering evidence. What evidence do deep reviews rely on?
Show marking criteria
Rubric: 3 = SOC 2 type two reports or ISO/IEC 27001:2022 certificates plus targeted questions;; 2 = assurance reports;; 1 = vague;; 0 = none. - EX023 — Rating limit. What is the limitation of the rating service?
Show marking criteria
Rubric: 3 = outside-in views miss internal controls;; 2 = outside-in;; 1 = vague;; 0 = none. - EX024 — Success definition. How is success defined for tiering?
Show marking criteria
Rubric: 3 = faster reviews without losing depth for critical suppliers;; 2 = criteria;; 1 = vague;; 0 = none. - EX025 — Evaluate first. Why evaluate before full rollout?
Show marking criteria
Rubric: 3 = keeps the organisation open to evidence and reduces cost of error;; 2 = evidence;; 1 = vague;; 0 = none.
Synthesis
Designing alternatives and evaluating the chosen one guards against expensive mistakes.
Continue studying — chapter 05 of 12
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